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Working with a questionnaire and a resilience tool, participants learn to deal with and react to unpredictable and unexpected forms of resistance. What is resistance and how do you tackle it? How do you recognize the “digging the heels in” attitude? How do you give constructive feedback, break stereotypical patterns and stimulate the reflective capacity of people with resistance? How do you yourself stay resilient and get up when you have fallen? Suited for trainers, coaches, mentors, world improvers and everyone or anyone who, in a professional capacity, runs into resistance.

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